Frequently Asked Questions

Magnesium, Zinc & Vitamin B6 Capsules: Muscle recovery and sleep support

1. What are the benefits of Magnesium, Zinc and Vitamin B6?

These supplements improve your immune system, help you sleep deeper, increase your endurance, promote muscle recovery and help prevent muscle cramps and stiffness.

2. How should I take Magnesium, Zinc and Vitamin B6?

Adults aged 12 and over take 2 capsules daily, preferably 30 minutes before bedtime or after exercise. It is recommended to take these together with Omega 3 for maximum recovery results.

3. What makes GoPrimal's Magnesium, Zinc and Vitamin B6 supplement unique?

This product contains magnesium bisglycinate and taurinate, both of which have high bioavailability (up to 90%). Other cheaper forms, such as magnesium oxide, are much less effective (4%).

4. Why is a supplement with Magnesium, Zinc and Vitamin B6 important for athletes?

Athletes often have low zinc and magnesium levels due to sweat loss and strict diets. These minerals are essential for muscle contraction, recovery and the prevention of cramps.

5. Can this supplement help with sleep problems?

Yes, magnesium bisglycinate has a calming effect on muscles and nerves, which contributes to a deep and relaxing sleep.

6. Are there side effects of Magnesium, Zinc and Vitamin B6?

At the recommended dosage there are generally no side effects. Do not exceed the recommended dosage without medical advice.

7. How quickly can I expect results?

Results may vary, but many users notice improvements in sleep quality and muscle recovery within weeks.

8. Is this supplement suitable for vegans?

Yes, the capsules are made from hydroxypropyl methylcellulose, a plant substance.

9. Can I combine this supplement with other vitamins or supplements?

Yes, it is safe to combine this supplement with other vitamins and supplements. However, it is always recommended to consult a doctor when combining different supplements.

10. Where can I buy this product?

This product is available on our website via the following link, click here .

Omega-3 Fish Oil Capsules: High in EPA & DHA for a healthy heart and brain

1. What are the benefits of Omega 3 fish oil?

Omega 3 fish oil stimulates mental performance, helps prevent cardiovascular disease, reduces inflammation and promotes faster recovery after training or illness.

2. How should I take Omega 3 fish oil?

Adults aged 12 and over take 2 capsules daily, preferably with a protein-rich meal.

3. What makes GoPrimal's Omega 3 fish oil different from other fish oils?

Our fish oil comes from 100% wild Alaskan pollack and is certified sustainable by MSC and FOS. It has a high concentration of EPA/DHA and low oxidation and heavy metal levels (TOTOX <5).

4. What does TOTOX mean and why is it important?

TOTOX stands for total oxidation and is a measure of the freshness of fish oil. A low TOTOX value (<5) means that the fish oil is fresh and not rancid, which helps prevent unpleasant acid reflux.

5. Can I combine this supplement with other supplements?

Yes, it is safe to combine Omega 3 fish oil with other supplements. However, it is recommended to consult a doctor if in doubt.

6. What are the active ingredients in this supplement?

The active ingredients are EPA (800 mg) and DHA (600 mg) per daily dose of 2 capsules, derived from 2000 mg fish oil with a concentration of more than 80%.

7. Why is Omega 3 important for sports performance?

Omega 3 fatty acids support cell membranes, reduce inflammation and promote recovery after intensive training through the production of anti-inflammatory substances.

8. Are there side effects of Omega 3 fish oil?

At the recommended dosage there are generally no side effects. However, excessive intake may cause side effects such as stomach complaints.

9. How is the fish oil produced and where does it come from?

Our fish oil comes from wild Alaskan pollack and is sustainably caught and processed, ensuring high quality and minimal environmental impact.

10. Where can I buy this product?

This product is available on our website via the following link, click here .

Vitamin D3 Capsules: Strengthen immunity and strength

1. What are the benefits of Vitamin D3?

Vitamin D3 strengthens the immune system, improves bone and muscle density, and helps fight depression and anxiety. It is essential for overall physical and mental health.

2. How should I take Vitamin D3?

Take one capsule daily, preferably with a meal containing fats, to improve absorption. Increase the dosage to 2 capsules per day in the colder and months with little sun.

3. Why do I need a Vitamin D3 supplement?

Many people are deficient in Vitamin D3, especially in winter or due to lack of sufficient sunlight. Supplementation helps to replenish this deficiency and supports the immune system and bone health.

4. What makes GoPrimal's Vitamin D3 supplement unique?

GoPrimal's Vitamin D3 is combined with coconut oil for optimal absorption. It comes from lanolin (sheep's wool) and contains 2500 IU per capsule, which is a high dose for maximum effectiveness.

5. Why are some GoPrimal Vitamin D3 capsules transparent and some white?

Because the capsules and ingredients are completely natural. We use coconut oil in our vitamin D3 capsules to aid absorption. At warmer temperatures, the coconut oil becomes liquid and transparent, while at colder temperatures it solidifies and becomes white. They show different stages of emulsification. As a fun experiment, you can place a capsule in the refrigerator until it turns completely white, then warm it in your hands until it becomes transparent again.

6. Why does GoPrimal Vitamin D3 not contain K2?

GoPrimal Vitamin D3 does not contain K2 because when consuming dairy products or other foods with a high K2 content, additional K2 via a supplement is not necessary. However, if you are not consuming enough of these sources, we recommend taking the GoPrimal Vitassist Multivitamin, which also contains K2. You can purchase it here: Vitassist Multivitamin .

7. Can Vitamin D3 improve my sports performance?

Yes, adequate Vitamin D3 is essential for muscle function and recovery, and can help reduce inflammation and increase overall performance.

8. What are the symptoms of a Vitamin D3 deficiency?

Symptoms may include fatigue, muscle weakness, bone pain, and an increased risk of infections. A deficiency can also contribute to mood disorders such as depression.

9. Are there side effects of Vitamin D3?

At the recommended dosage there are generally no side effects. However, excessive intake can lead to symptoms such as nausea, loss of appetite, and high calcium levels.

10. How is Vitamin D3 produced?

Vitamin D3 in this supplement is produced from lanolin, a natural substance from sheep's wool, and combined with coconut oil for better absorption.

11. How long does it take before I see results?

Results may vary, but many users notice improvements in energy, mood, and overall health within weeks.

12. Where can I buy this product?

This product is available on our website via the following link, click here .

Longevity Multivitamin: Complete daily vitamins for energy, immune support and overall health

1. What are the benefits of Vitassist Longevity Multivitamin?

Vitassist provides a comprehensive blend of essential vitamins and minerals to support overall health, energy, immune function, and anti-aging. It helps fill nutritional gaps, especially on busy days or during intense training periods.

2. How should I take Vitassist Multivitamin?

Take one capsule daily, preferably with breakfast or another meal, to optimize absorption.

3. What makes GoPrimal's Vitassist different from other multivitamins?

GoPrimal's Vitassist contains bioavailable forms of vitamins and minerals, allowing the body to absorb them better. It provides optimal amounts rather than minimal traces that have little effect.

4. What vitamins and minerals do Vitassist contain?

Vitassist contains 13 vitamins, including A, B complex, C, D3, E, and K2, and 9 minerals such as zinc, iodine, selenium, manganese, copper, and chromium. It is also enriched with PQQ, CoQ10 and resveratrol for extra antioxidant protection.

5. What is the role of PQQ and CoQ10 in this supplement?

PQQ acts as an antioxidant and supports cognitive health and memory function. CoQ10 helps with energy production in cells and supports heart health.

6. How does Vitassist help with overall health and energy?

By replenishing essential nutrients, Vitassist helps improve energy levels, mood, and immune function. It provides support for a healthy lifestyle and promotes recovery after physical exertion.

7. Are there side effects of Vitassist Multivitamin?

At the recommended dosage there are generally no side effects. It is important not to exceed the dosage without medical advice.

8. Is Vitassist suitable for vegans?

Yes, Vitassist contains vegan D3 and other plant-based ingredients, making it suitable for vegans.

9. Why is there no magnesium in Vitassist?

Magnesium in an effective dosage would make the capsule too large to take comfortably. It is therefore recommended to take magnesium separately if necessary.

10. Where can I buy this product?

This product is available on our website via the following link, click here .

Collagen Peptides with Vitamin C: Supporting powder for joints, bones and skin

1. What are the benefits of collagen peptides with vitamin C?

This supplement supports joint, bone and skin health. Collagen promotes regeneration of tissues such as tendons and ligaments, while vitamin C improves absorption and antioxidant protection.

2. How should I take collagen peptides?

Mix 10 grams of collagen peptides daily with your favorite drink, such as coffee or a smoothie. It can also be mixed well with yoghurt or cottage cheese. The powder is tasteless and dissolves easily.

3. Why is vitamin C added to collagen peptides?

Vitamin C helps with the natural regeneration of the skin and promotes the production of collagen, which is essential for healthy joints and radiant skin.

4. What makes GoPrimal's collagen peptides unique?

GoPrimal uses high quality hydrolyzed collagen peptides that are easily absorbed by the body. The product is also completely tasteless and free of unnecessary additives.

5. What are the active ingredients in this supplement?

The supplement contains 10 grams of pure hydrolyzed collagen peptides and vitamin C, which work together to support joint, bone and skin health.

6. Are there any side effects of collagen peptides?

At the recommended dosage there are generally no side effects. It is important not to exceed the dosage without medical advice.

7. How quickly can I expect results?

Results may vary, but many users notice improvements in the health of their skin and joints within weeks.

8. Can I use this supplement during pregnancy or breastfeeding?

Always consult a doctor before adding any new supplements to your diet during pregnancy or breastfeeding.

9. Is this product suitable for vegans?

No, the collagen peptides come from cattle and are therefore not suitable for vegans.

10. Where can I buy this product?

This product is available on our website via the following link, click here .

Pure Creatine Monohydrate Powder: Unflavored muscle enhancer and performance enhancer

1. What are the benefits of Creatine Monohydrate?

Creatine Monohydrate increases muscle strength, promotes muscle growth, improves physical performance during short, intense workouts and accelerates recovery.

2. How should I take Creatine Monohydrate?

Mix one full scoop (approximately 3-6 grams) daily with a drink of your choice. For optimal results, take it after training or in the morning with your breakfast.

3. What makes GoPrimal's Creatine Monohydrate unique?

GoPrimal's Creatine Monohydrate has a purity of 99.9% and is free from unnecessary additives, lactose, gluten, artificial colors and trans fats. It is scientifically proven to be effective and safe.

4. How does creatine work in the body?

Creatine helps regenerate ATP, the energy source of muscles, which is essential for strength and endurance during intense activities.

5. Are there side effects of creatine?

At the recommended dosage there are generally no side effects. If consumed excessively, stomach complaints may occur.

6. Can I use creatine if I am vegan?

Yes, GoPrimal's Creatine Monohydrate is suitable for vegans and vegetarians.

7. How long can I use creatine?

Creatine can be taken permanently.

8. When is the best time to take creatine?

The best time to take creatine is immediately after your workout or in the morning with your breakfast. The most important thing is consistency; take it daily, even on rest days.

9. Where can I buy this product?

This product is available on our website via the following link, click here .

Pro and Prebiotic Creamer Gutbiotic: Digestive & Immune System Support Powder

1. What are the benefits of Gutbiotic Creamer?

Gutbiotic Creamer supports healthy digestion, reduces bloating, improves intestinal flora, and strengthens the immune system. It contains prebiotics as well as probiotics and adaptogenic mushrooms for optimal mental health and focus.

2. How should I take Gutbiotic Creamer?

Add one scoop daily to your favorite hot drink, such as coffee, tea or matcha. The powder has a soft vanilla flavor and dissolves easily, giving your drink a delicious creamy texture.

3. What makes GoPrimal's Gutbiotic Creamer unique?

This product contains the patented Lactospore® probiotics and inulin as a prebiotic. It is enriched with adaptogenic mushrooms and MCT oil, and is free from added sugars.

4. What are adaptogenic mushrooms and why were they added?

Adaptogenic mushrooms support mental health and focus. They help improve nerve development and function and protect against nerve damage.

5. What does Gutbiotic Creamer taste like?

It has a soft vanilla flavor that gives your hot drinks a pleasant and creamy texture without added sugars.

6. What is the difference between Gutbiotic Creamer and other pre- and probiotic supplements?

Gutbiotic Creamer uses only the well-researched Lactospore® probiotic strain known for its many health benefits, including supporting the immune system and improving gut health.

7. Are There Side Effects of Gutbiotic Creamer?

At the recommended dosage there are generally no side effects. Start with a lower dose if you are sensitive to new supplements and increase gradually.

8. Can I use this supplement daily?

Yes, it is recommended to use Gutbiotic Creamer daily for best results, preferably for a full month to maximize benefits.

9. Is this product suitable for vegans?

Yes, Gutbiotic Creamer is suitable for vegans and contains no animal ingredients.

10. Where can I buy this product?

This product is available on our website via the following link, click here .

General information

1. What are the shipping costs?

The shipping costs within Belgium are €2.75, for the Netherlands €4.80 and France €7.75 per order. We share the shipping costs with the customer as these amounts are half of the actual costs incurred. For orders above €75, shipping is completely free.

How long does delivery take?

Deliveries within Belgium, the Netherlands and France usually take 2-5 working days. During busy periods this may take a little longer.

Can I track my order?

Yes, after placing your order you will receive a track & trace code by email with which you can track your order.

What is the return policy?

You may return unopened products within 30 days of receipt for a full refund. The shipping costs for returns are at your own expense, unless the product is defective or incorrectly delivered.

General Product Related Questions

Are the supplements suitable for children?

Most supplements are designed for adults. Always consult a doctor before giving supplements to children.

How should I store the supplements?

Store the supplements in a cool, dry place, out of direct sunlight and out of the reach of children.

Are there allergens in the products?

Some products may contain allergens. Please refer to the product packaging or the product page on our website for specific allergen information.

Health and Safety Questions

Can I use the supplements during pregnancy?

Always consult a doctor before using supplements during pregnancy or breastfeeding.

Are the products suitable for people with specific dietary needs (gluten-free, lactose-free, vegan)?

Many of our products are suitable for specific dietary needs. Check the product information on the website or packaging for details.

What should I do in case of a side effect?

Stop using the supplement immediately and consult a doctor if you experience any side effects.

Payment information

Which payment methods do you accept?

We accept payments via credit card, PayPal, Bancontact, Apple Pay, Google Pay and iDEAL.

Are my payment details safe?

Yes, we use secure payment methods and encryption technology to protect your payment information.

Can I get an invoice for my purchase?

Yes, you will receive an invoice by email after placing your order. You can also download this from your account on our website.

Customer service

How can I contact customer service?

You can contact our customer service via email at contact@wellevita.com.

What are the customer service opening hours?

Our customer service is available from Monday to Friday from 9:00 AM to 5:00 PM.

How can I file a complaint?

You can submit complaints by email to contact@wellevita.com . We aim to respond within 48 hours.